1. The Products are delivered after receipt of complete payment by bank.
2. Order will be shipped in 4-6 days from the date of final Placement of order and Delivery time for International Shipping with in 10-12 Days
3. The delivery period can be exceed in case of natural calamity or any situation beyond our control.
4. The dispatched Parcel would be completely insured.
5. The delivery and shipping charges includes insurance charges , delivery charges and other charges like agent commission, custom duty are to be paid by the customer.
6. The product should be delivered on the address provided by the customer.
7. Delivery of parcel would be through DHL or UPS OR BY POST OFFICE.
EXCHANGE POLICY :
Our shipments are carefully inspected before leaving our warehouse, but if you are not satisfied with your purchase please follow the instructions below:
a) If you would like to request an exchange please write to us firstname.lastname@example.org
b) Items which to be exchanged need to be sent to the addresses given below within 30 days of receiving the goods.
c) TEMPERATURE CONTROL ORGANASATION will replace the items free of cost or issue a full refund if we have sent you a wrong item .
d) If you would like to exchange any item, TEMPERATURE CONTROL ORGANASATION will replace the returned items free of cost and issue a refund for the cost of the goods to the credit /debit card used for online shopping. However, shipping charges would not be refunded. On receipt of the wrong product at our return address, you would need to place a fresh order for the correct item.
e) Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the applicable return address as given below.
For Exchanges, please ship to the following address:
Temperature Control Organisation
2 MAYA MANSION, MIRJA ISMAIL ROAD, OPPOSITE G.P.O. JAIPUR CITY 302001 , RAJASTHAN STATE, INDIA
If buyer wants to cancel order with reasonable reason and our agreeing to settle the dispute, The refund shall be made with 3 to5 days from the date of receipt date of claim & our agreeing the to make refund . In case if the item not found same as described and unfortunately they turned out to be of a slightly different the refund shall be made, but after receiving item back to our store only.Any damages of item or items at buyers end , the refund shall not be acceptable by us. After placing the order and after making the payment , if buyer want to cancel the order due to his own reason , we shall deduct 15% from the amount received towards restocking fees. Any damages of item or items at buyers end , the refund shall not be acceptable by us.
a) Cancellations will be considered only if the request is made within 48 hours of placing an order. However, the cancellation request will not be entertained if the We have already shipped the products.
b) In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.